Sargent and Greenleaf 6123 Guía para resolver problemas Pagina 5

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4. Walk Back Procedure (cont.):
D) See if the safe handle can be turned to the unlocked position. If not, move the handle back
to the fully lock position and wait ten seconds before proceeding.
E) Plug the wire connector back into the receptacle on the underside of the keypad or replace
the battery compartment, and repeat the process starting at Step B.
If the safe does not open after ten tries, refer to the next step in the chart. For spring bolt locks
(used on inner compartments and lightweight safes without boltwork), pushing in on the door
when entering the code and
#
key may be sufficient to allow the door to open.
5. Wire Check and Repair Procedure:
The 6120 and 6123 locks require four wires from the connector on the underside of the keypad
to the motor lock for normal operation. One of the wires provides the signal back from the lock to
the LED and sounder. The lock will operate with this wire broken, but it will not beep and the LED
will not flash. If any other wire is broken, the lock will not operate until it is repaired. If a break can
be felt or seen, or if a tear in the insulation is observed, the wire should be spliced and/or insu-
lated before proceeding. S&G recommends 24-gage stranded copper wire for these repairs. After
the container is successfully opened, the lock should be replaced.
6. Battery Check Procedure: (voltmeter that can measure 9 v.d.c is required)
Make sure the batteries being used with the lock are marked as alkaline. “Extra Heavy Duty” bat-
teries are not alkaline. Use a voltmeter to check the voltage level of each battery. Each one should
indicate at least 7.75 volts. If either battery is below this voltage, replace it with a fresh battery.
Fresh batteries will indicate voltage levels of 9.2 volts or greater.
7. Stop Pin Check and Opening Procedure:
Check:
The stop pin is the pin which holds the lock bolt in the lock. On a few early models it
could dislodge and prevent the drive mechanism from engaging. The motor can be
heard running, but the lock bolt does not retract. To verify this problem, make sure the
safe boltwork is not binding the lock bolt (see the information in Step 4). Enter a valid
code and listen to the sound the motor makes. If it makes no sound at all, the prob-
lem is not a dislodged stop pin. If the motor seems to run normally, wait until it goes
through its retraction and extension cycle (about 6 seconds). Then enter a valid code
while pulling the safe handle toward the unlocked position. If the motor sounds the
same as it did during the previous cycle (free running), a dislodged stop pin is the most
likely problem.
Opening:
If the safe can be moved, the most successful method is to orient the safe so the lock
is in a vertical-up position (with the lock bolt pointing up). Gravity may help the drive
mechanism engage long enough to unlock the safe. The lock may need to be operated
two or three times with the safe in this position. The handle should be tried after each
attempt. If this technique is unsuccessful, drilling is the remaining option. Contact the
safe manufacturer for recommendations.
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